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 Medline Teams Up with Leading Healthcare Solutions Providers to Help Senior Care Organizations Respond to COVID


The last few months have been challenging and Medline would first like to take the opportunity to thank all healthcare providers for their unwavering dedication to residents. We continue to hear stories of how they are responding to the challenges presented by COVID-19 with urgency, diligence and respect to ensure everyone’s safety.

Through the good and bad times, Medline is dedicated to partnering with long-term care providers to find new ways to solve their everyday challenges. Medline is collaborating with leading healthcare solutions providers, such Healthstream, which offers workforce-development and quality improvement programs and abaqis®, Real Time Medical Systems and OnShift to help provide customers with holistic approaches for navigating timely issues around quality management, reimbursement and workforce management.  Here is a look at some of the great things these partners are doing to ensure long-term care providers have tools and resources to provide quality care to residents during the COVID-19 pandemic.

Enhancing education to drive greater awareness of best practices for PPE

In partnership with HealthStream, Medline’s online education platform, Medline University (MU), is now offering multiple resources to help frontline healthcare workers across the continuum of care. The collection of carefully-curated free courses relevant to COVID-19 are designed to educate staff on current guidelines for infection control across various care settings and precautions for airborne pathogens. The courses also offer best practices for using personal protective equipment (PPE) and maintaining proper hand hygiene.

Finding new ways to identify infectious disease hotspots

To help senior care organizations identify infectious disease hotspots, Real Time Medical Systems, the industry-leading Interventional Analytics solution, launched an Infection Risk Assessment tool. Deploying comprehensive algorithms, the solution scans the electronic health record, including nurses’ notes, to capture 70+ leading indicators of emerging infections. Analyzing combinations of these leading indicators, Real Time pushes live clinical alerts when subtle changes in condition occur including increased temperature, high respiratory rate, loss of taste, sore throat, muscle pains, shortness of breath, and more. By providing frontline caregivers actionable data to advance infection prevention and control, Real Time’s Infection Risk Assessment tool is helping to identify early warning signs of infectious disease to avoid potential outbreaks.

Preparing for future surveys

Future surveys are expected to focus heavily on infection prevention and control. abaqis® by HealthStream, a quality management system proven to reduce deficiencies and increase quality of care, has replicated the CMS COVID-19 Focused Survey for Nursing Homes and is offering this free tool as part of the program. CMS expects facilities to use this new process, in conjunction with the latest guidance from CDC, to perform a voluntary self-assessment of their ability to prevent the transmission of COVID-19. This document may be requested by surveyors, if an onsite investigation takes place.


Helping displaced workers find new careers in healthcare

Nearly 20 million workers will likely be laid off or furloughed by July, and turnover in the healthcare sector is rather high right now. In many states, non-direct care positions for those providing residential services are considered “essential” and the demand for these positions continues to grow. Recognizing this, OnShift has introduced OnShift Employ, an end-to-end talent acquisition software for senior care organizations to source, recruit, hire and onboard candidates. With OnShift Employ, providers can tap into this newly created job pool and match those displaced with the vital vacancies that need to be filled.

Learn more about how Medline is partnering with these companies to improve patient care at https://www.medline.com/pages/who-we-serve/long-term-care/. 

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