This rapidly expanding repository of data offers ample evidence that complements both legend and practical wisdom to better understand the long term care industry and the insight to be gained from the voice of its customers and employees.

No. 1 Emeritus projects that because assisted living is needs-driven, the sector is “relatively resistant to the economic downturns and will continue to benefit from other trends and factors in the industry."

This year's Top 50 providers are moving forward with business models that tout person-centered care and services, despite a tough economic climate.

In many ways, the long term care provider market is considerably ahead of the curve in understanding employee satisfaction, customer satisfaction, and how the two relate.

It should come as no shock to long term care (LTC) providers that credit markets remain tight, limiting the normal flow of financing from private lenders as the economic slowdown continues for a third year, despite some faint signs of recovery.

Research suggests that although employees may be satisfied, there is no guarantee that they are committed to their jobs or the organization.

Experts in the financing field agree that facilities looking for money to fund projects are hard put to find any.

Research conducted by My InnerView in 2008 clearly shows a direct correlation between a committed workforce and organizational performance.