Enhancing the Resident Experience
9/9/2025
At the heart of long term care is a simple but profound commitment: the decisions we make should enrich the lives of the people we serve. This issue explores the many ways providers are advancing person-centered care.
Dive deeper into how food and nutrition services are evolving to meet the expectations of today’s residents. From global flavors to flexible meal options, providers are finding creative ways to make dining a source of joy, connection, and wellness—not just nutrition. All while keeping quality, regulations, and cost in mind.
One article highlights Laguna Honda’s remarkable turnaround, a case study in resilience that shows how culture change, staff empowerment, and community trust can transform care and restore confidence.
The resident experience is also shaped by the people who provide care and lead communities. In this issue, we look at investments in the workforce that will be critical as the silver tsunami approaches. We explore how administrator training programs prepare the next generation of leaders to balance the business of care with the human touch residents deserve.
Learn more about the 5M framework of person-centered care, how assisted living providers can get involved with the Long-Term Care Data Cooperative, and a team-based approach to quality measures.
In this issue, we preview Delivering Solutions 25, the AHCA/NCAL Convention & Expo happening October 19-22 in Las Vegas. Delivering Solutions 25 is full of education, networking, innovation, and inspiration for those in the long term care industry—you don’t want to miss it!
We also celebrate the 2025 Gold, Silver, and Bronze recipients of the AHCA/NCAL National Quality Awards and the 2025 Annual Award winners. These communities and individuals cultivate person-centered care each and every day.
Visit Provider at Booth #1021 at Delivering Solutions 25, the AHCA/NCAL Convention & Expo.