Last Updated September 12, 2011
Effective: October 13, 2011
While you may use some of the functionality of our Services without registration, a number of the more advanced search tools and data feeds that we make available require registration. Please understand that if choose not register and provide us with certain information, you may not be able to use some or all of these offerings.
What Privacy Policies Are Applicable to Me?
Non-Personal Information We Collect About You
In addition to the Personal Information we may collect about you, we also collect non-Personal Information about your use of our Services, but such information is collected anonymously and in the aggregate.
If you choose to provide us with Personal Information by sending an email, or by filling out a form with your Personal Information and submitting it through one of our Services, we use that information to respond to your message, to give you access to certain features and tools and to help us provide you with information or materials that you request. Please note that you are responsible for providing your most current, accurate and complete Personal Information or other information to us upon registration. By doing so, you may be able to access and use certain advanced database applications and search tools, subscribe to newsletters and use other Services not otherwise available to non-registered users. We may combine Personal Information or other information you provide to us with other information we collect from you or from third parties so that we can more effectively tailor our Services and offerings to you and our other users.
The Personal Information contemplated herein may include, without limitation, information concerning your agency that we require to give you access to AHCA-provided data collection and reporting tools. You represent and warrant that, under no circumstances shall any Personal Information submitted by you with respect to the foregoing be inaccurate, misleading, obtained in an unauthorized manner or is a violation of applicable law.
Using Your Personal Information
Without your consent, we reserve the right to communicate with you concerning any of the following: (i) your account, (ii) your use of any of the Services, (iii) Service updates, (iv) to provide you with Service announcements, and (v) for technical or customer support purposes. In addition and unless you notify us otherwise, we may also communicate with you about various Services or other activities we believe may be of interest to you. You can unsubscribe and opt out of receiving our communications by simply clicking on the “unsubscribe” link at the bottom of any email newsletter or other email communication and sending the message automatically generated. Of course you can always contact the webmaster or technical support staff through the available technical support mechanisms http//www.ahcancal.org/about_ahca/pages/contactus.aspx.
In summary, we do not give, share, sell, or transfer any of your Personal Information to third parties unless permitted by law.
Message Boards & Other Public Forums
As a service to our users, we feature several public message boards, blogs and other public forums where users can share information and interact with each other via our Services. Any information (including Personal Information) that you disclose on such message boards, in a blog or in any other public forum is by design accessible to the public and is not a private, secure environment. Please think carefully before disclosing any Personal Information in any public forum, as that which you write or otherwise disclose may be collected by third parties and used by others in ways we are unable to control or predict.
When you use the AHCA data collection and reporting tools, you shall be required to classify and identify the data you submit via the tools as general data that we are permitted to disclose to all users of the Services, in the aggregate, or data that should only be accessible to your permitted group of users (e.g., facility specific users). In some instances, the very tools and applications through which the data is submitted will indicate the nature thereof without any further requirements on your part. However, if you are prompted to identify the nature of the data and you fail to do so, AHCA reserves the right to post and make available the data on a general aggregate basis, for which AHCA shall have no liability, nor shall you have any recourse against the AHCA.
An important component of our Services is the market research that we conduct in various health and long-term care related industries and fields. We gather this information from a variety of sources including publications, research papers, surveys, focus groups and member/user contributions. This information is used for subscriber industry research purposes and not for sale or other commercial purposes.
An important feature of our Services is the ability for you to submit certain industry information for others to review, and in return, allow you to view their industry information. All such information will be presented via the Service in an aggregate statistical form without any identifiable information. Nevertheless, we do not warrant the confidentiality and/or anonymity of this information. Please be aware that you disclose this information at your own risk.
Furthermore, we reserve the right to send and/or share this non-identifiable, aggregate data with select partners and other third parties of our choosing. We require parties with whom we share this information to agree they will not commercially exploit or attempt to make this information identifiable, such as by combining it with other databases.
Subject to and consistent with our Terms of Service, we take reasonable commercial precautions in maintaining the security and confidentiality of your Personal Information (and other information) and in preventing unauthorized access. For example, we use SSL (Secure Socket Layer) encryption with our credit card processors. In addition, some other measures we take to protect your Personal Information include: (i) using firewalls to protect information held in our servers, (ii) closely monitoring the limited number of employees and/or contractors who have potential access to your Personal Information, (iii) back-up of our systems to protect the integrity of your Personal Information, and (iv) the requirement that users of certain applications within our Services establish accounts with log-in names and passwords. In addition to the foregoing, various third party contractors of the AHCA may have access to your Personal Information. These contractors are held to strict policies to safeguard the information and provide the same level of privacy protection as guaranteed by us.
Although we take these precautions in maintaining the security of your Personal Information (and other information) very seriously, we cannot and do not guarantee that unauthorized access will never occur or that any communications over the Internet, telephone, wireless or other communications means will be uninterrupted, error free or not intercepted by others improperly and without authorization.
Special Notice Regarding Usage by Children
We do not target, intend to collect or allow the collection, storage or use of any Personal Information or other information for anyone under 13 years old. We do not and will not knowingly collect, maintain, store use or disclose such information. If you are under 13 years old, you should not provide any Personal Information or other information about yourself through our Services. If you are a parent or guardian who knows or has discovered your child under the age of 13 has submitted his or her Personal Information or other information without your consent, permission or authorization, once we verify you are the child’s parent or legal guardian, upon request, we will remove your child’s Personal Information or other information from our database. To request removal of your child's Personal Information and other information, email us at firstname.lastname@example.org and be sure to include the same user name, email address and password your child submitted. If you don’t know or are not sure, please so state in your email.
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