Long term care providers nationwide are improving lives daily through the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) National Quality Award Program. The program is based on the Baldrige Criteria for Performance Excellence, nationally recognized criteria that lead to performance excellence in the areas of leadership, strategic planning, workforce, customers, operations, and knowledge management. Participants move through progressive award levels—Bronze, Silver, and Gold, each requiring a more detailed demonstration of superior performance.

This summer, AHCA/NCAL announced the names of nearly 500 long term care organizations that have been recognized with a 2023 National Quality Award—399 Bronze awards in 47 states, 72 Silver awards in 27 states, and an elite two Gold awards.​