Sunday, Oct. 6, is set aside for NCAL Day and Intellectual/Developmental Disabilities Day. New this year, Not For Profit Day will coincide with general sessions on Tuesday, Oct. 8.

NCAL Day will feature:
  • Customer Experience: Measuring Resident Satisfaction
  • Strategic Application of Emotional Intelligence for Senior Living Leaders
  • Case Studies: Safely Reducing the Use of Antipsychotics
  • Excellence in Leadership Through Effective Communication
  • Introduction to INTERACT for Assisted Living
  • Integrating Primary
  • Medical Care in Assisted Living Communities
ID/DD Day highlights:
  • A Bear Can’t Dance While Hibernating
  • CMS Update and ICF/IID
  • Grant Funding: An Opportunity for Your Organization
  • The Transformative Power of Positive Behavior Supports
  • The Use of Antipsychotic Medication for Persons with ID/DD: It Takes a Team
Not For Profit Day will feature:
  • If All Else Fails, Hug ’Em: The Instruction Manual for Human Beings in the Workplace
  • CMS Update for Long Term Care Providers
  • Grant Funding: Keys to Success
  • Strategy is Important, but it’s Execution that Counts
  • Setting a Course in Stormy Seas