Donna Baker
Maine Veterans’ Homes Augusta
Augusta, ME
AHCA Leader of the Year
Donna Baker, RN, CHC, QCP, director of quality, risk, and compliance at Maine Veterans’ Homes in Augusta, Maine, has been recognized as the 2026 recipient of the American Health Care Association (AHCA) Leader of the Year Award. This award recognizes an administrator, an executive director, a director of nursing, or a regional leader who demonstrates outstanding innovation, achievement, and capabilities in the provision of high-quality, person-centered care in a service-oriented culture in a long term care facility.
With more than 32 years of experience dedicated to long term care, clinical leadership, quality improvement, regulatory compliance, education, and resident advocacy, Baker has devoted the past 19 years of her career to Maine Veterans’ Homes, where she provides strategic leadership and oversight across communities.
She is certified in quality assurance and performance improvement through AHCA/American Association of Post-Acute Care Nursing and in health care compliance through the Health Care Compliance Association. Throughout her career, she has remained deeply committed to improving the lives of residents while supporting the professionals entrusted with their care. Her leadership has advanced meaningful quality initiatives in fall prevention, pressure-injury reduction, psychotropic-medication management, infection prevention, avoidable-hospitalization reduction, and person-centered care.
Baker is an inspiring educator, mentor, and advocate who believes lasting excellence is achieved by helping people understand not only what must be done, but why it matters. She fosters collaboration across clinical, operational, and interdisciplinary teams, creating an environment in which employees feel supported, valued, and empowered to succeed. Her leadership has contributed to significant organizational achievements, including three communities’ Gold Award–level recognition for sustained excellence in quality and performance.
Known for her integrity, approachability, and unwavering commitment to doing what is right, Baker leads with both accountability and compassion. She remains a visible and trusted presence among residents, families, frontline caregivers, and leaders, consistently demonstrating that exceptional leadership is rooted in service, connection, and purpose.