Communication Role Critical in Pandemic With information flowing from all sides, providers must sift through it, identify misperceptions, and get the facts to staff and families. Joanne Kaldy 2/1/2021 COVID-19Caregiving Page ContentThe pandemic has both confirmed and changed how providers think about infection control and prevention, including how and what they communicate. See Page 10 to read more. Related Articles Falls Caregiving A Simple Shift That Helps Facilities Get Ahead of Falls In the best-run facilities, the teams that consistently stay ahead of falls and functional decline are not necessarily doing more. They are paying attention to something different, and they are paying attention to it earlier. READ MORE Caregiving Policy Avoiding Common ICD-10-CM Coding Concerns in Long Term Care The most common ICD-10-CM missteps in LTC are not usually the result of a lack of effort, but rather are due to documentation gaps, outdated habits, or misunderstandings of coding conventions and guidelines. READ MORE Caregiving The Mighty Mission of Intellectual and Development Disabilities Care Operating amid steep Medicaid cuts and workforce shortage challenges, ID/DD providers, with their laser focus on providing comprehensive care, do all in their power to ensure that their clients live the most autonomous and fulfilling life possible READ MORE View All Articles Related Articles Caregiving 3/5/2026 Understanding the Long-Stay Antipsychotic Quality Measure The updated LS antipsychotic measure requires facilities to respond differently, not only by coding accurately, but also by managing medications more deliberately in real time. READ MORE Caregiving Management 3/5/2026 The Leader Behind the Numbers: Chris Wright “I look at it as a servant position. I’m not here to exert control. It’s about serving our members, and I’m focused on unifying a lot of priorities that we need to advocate for.” READ MORE Caregiving 3/5/2026 Respecting Our Melting Pot of Cultures Honoring residents’ cultural traditions through activities, food, and environment is an important part of successful person-centered care. Here’s how to get it right. READ MORE