Your Competitive Advantage 10/1/2016 Page ContentExtensive research tells us that engaged employees treat customers better, are more productive, come to work when scheduled and want to stay with your organization.Click to review. Related News Management Increasing Accessibility for Residents with Low Vision According to the Royal National Institute of Blind People, more than half of residents in assisted living or care homes are blind or have low vision. Long term care facilities cannot afford to treat vision loss as a marginal issue. READ MORE Quality Assurance and Performance Improvement Quality Using Psychological Safety to Build a QAPI Culture QAPI has the potential for meaningful change as long as it is not reduced to a compliance exercise—documents filed away, minutes recorded, and action items noted. READ MORE Quality Assurance and Performance Improvement Quality Improving Section GG Accuracy Through QAPI Common issues are incomplete or missing observations, inconsistent input across disciplines, or the lack of an interdisciplinary effort to determine usual performance. The QAPI process is an effective method for facility teams to identify and address the root causes of these issues. READ MORE View All News Related Articles Quality Awards 9/8/2025 2025 AHCA/NCAL Awards Program Honorees The American Health Care Association/National Center for Assisted Living (AHCA/NCAL) pay tribute to the best and brightest in long term and post-acute care. READ MORE Diet Caregiving 9/8/2025 5 Key Nutrition Considerations for Senior Living While taste, selection, and ambiance are all important to successful dining for seniors, there are some key nutritional issues to keep in mind. READ MORE Caregiving Quality 9/8/2025 A Team-Based Approach to Managing Quality Measures Successful quality measure management relies upon a shared commitment to data accuracy, timely communication, and coordinated care. READ MORE